Shipping policy

Shipping Policy

Last Updated: June 2026

At NUUVARO, we are committed to delivering your order quickly, securely, and transparently. Please review the information below regarding our shipping services, delivery estimates, and order processing procedures.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be extended slightly. If a significant delay occurs, customers will be notified via email.

International Shipping

We proudly ship to customers worldwide, including selected countries across Europe, North America, Oceania, the Middle East, and other supported international destinations.

Available shipping methods and rates will be displayed at checkout based on your location.

Shipping Methods & Delivery Estimates

1. Standard Shipping

  *Delivery Time: 8–12 Business Days

   *Shipping Fee: $12.00

   *FREE on orders over $50.00

Our most economical shipping option, offering reliable worldwide delivery with tracking included.

2. Special Line Shipping

   *Delivery Time: 4–8 Business Days

   *Shipping Fee: $18.00

   *FREE on orders over $45.00

A premium logistics route available in selected regions, offering enhanced transit efficiency and faster delivery performance.

3. Priority Shipping

   *Delivery Time: 5–10 Business Days

   *Shipping Fee: $20.00

   *FREE on orders over $50.00

An upgraded shipping service designed for customers seeking faster delivery and prioritized carrier handling.

4. Express Shipping

   *Delivery Time: 3–8 Business Days

    *Shipping Fee: $25.00

    *FREE on orders over $50.00

Our fastest shipping option, providing expedited processing and priority transportation where available.

Tracking Information

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.

Please allow 24–72 hours for tracking updates to appear after shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are determined by local customs authorities and remain the responsibility of the customer unless otherwise stated at checkout.

We are unable to predict or control customs-related charges.

Delivery Delays

While we work closely with our logistics partners to ensure timely delivery, estimated delivery dates are not guaranteed.

Delays may occasionally occur due to:

  *Customs inspections

  *Carrier disruptions

  *Severe weather conditions

  *Public holidays

  *High seasonal demand

  *International transportation restrictions

Such circumstances are beyond our direct control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout.

We are not responsible for lost, delayed, or undeliverable shipments resulting from incorrect addresses, incomplete information, or failed delivery attempts.

If an order is returned due to incorrect shipping information, additional shipping charges may apply before reshipment.

Lost Packages

If your package appears lost in transit, please contact our support team.

We will work with the shipping carrier to investigate the shipment and determine an appropriate resolution.

Claims for lost packages must be submitted within 30 days of the estimated delivery date.

Damaged Deliveries

If your order arrives damaged, please contact us within 7 days of delivery and provide:

  *Your order number

  *A description of the issue

  *Clear photographs of the product and packaging

Once reviewed, we will arrange a replacement, store credit, or refund where appropriate.

Contact Us

For shipping-related questions, please contact:

Email: support@nuuvaro.com

Customer Support Team

NUUVARO